CRM
Capture clients information, documents and communication
CRM Features
The DWERP system offers robust CRM capabilities designed to consolidate and streamline customer relationship management. It allows businesses to maintain comprehensive customer profiles, track all interactions, and manage communications effectively. These features ensure that customer needs are met promptly and accurately, enhancing relationship management and driving customer loyalty in the competitive fenestration industry.
Comprehensive Customer Profiles
Centralize all customer interactions and transaction histories in detailed profiles to enhance service delivery and relationship management.
Interaction Tracking and Management
Log every interaction, from calls to emails, ensuring comprehensive oversight and improved responsiveness in customer engagements.
Organization Relationship Management
Manage and categorize various organizational stakeholders such as suppliers and subcontractors, facilitating streamlined operations and relationship oversight.
Discover DW-ERP with Our Experts!
Ready to see how DW-ERP can boost your productivity? Our experts are excited to guide you through its modules and features. Drop us a line to schedule your personalised tour today!